Shipping Policy

Thank you for visiting and shopping at Scale Digital Hub.

This Shipping Policy applies to all the products sold through our website. Please review it carefully before purchasing. By completing an order, you agree to the terms below.

All products available for purchase on Scaledigitalhub.com are digital products and delivered via digital download only. No physical products are shipped for digital products.

Your file(s) will be available to download once payment is confirmed. There will be an opportunity to download right after checkout is complete and payment is received. Download link(s) for product(s) purchased will also be emailed to the email address customer used in the checkout process. [Please note, that all digital downloads are tracked in terms of the location of download (via IP Address) and time of the download in order to prevent software fraud.]
Download link(s) will expire after 15 days from the date of purchase or after 3 attempts, whichever event happens first.

Once you download the file you purchased, you are responsible for the safekeeping of the file.

How You’ll Receive Your Product

Your digital product will be delivered via one or more of the following methods:

  • Direct download link on the “Thank You” or order confirmation page
  • Downloadable attachment or link via email
  • Access to a customer dashboard (if registered/logged-in user account is used)

Each digital file is usually in PDF, ZIP, or DOCX format unless otherwise specified on the product page.

or

Digital Delivery

  • Delivery Method: All products are delivered electronically via email. No physical items are shipped.
  • Delivery Time: Usually, you will receive your activation license(s) within 5 minutes of payment confirmation. In rare cases, delivery may take up to 24 hours due to high demand, technical delays, or verification processes.
  • //Worldwide Availability: Our digital products are available to customers globally, 24/7.
  • Order Confirmation: After your payment is processed, you will receive an order confirmation email. Please keep this email as proof of purchase.

Troubleshooting & Support

  • Email Issues: If you do not see your activation license within 24 hours, please check your spam or junk folder. If still missing, contact our support team immediately. We are not responsible for delays caused by incorrect email addresses provided at checkout.
  • Fraud Prevention: Occasionally, we may request additional information to verify orders. This may delay delivery, and we appreciate your cooperation.

Refund Policy – No Refunds or Exchanges

Due to the digital nature of our products and the instant delivery system, all sales are final.

We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Accidental purchase
  • Change of mind
  • Incompatibility with your device
  • Download or access issues due to customer-side error

Legal Note:

Under consumer protection laws (such as Indian Consumer Law, EU Digital Goods Directive, and US E-commerce Guidelines), digital goods are typically non-refundable once accessed or downloaded.

We appreciate your understanding and encourage you to read product descriptions carefully before purchasing.

Licensing and Usage

All products sold on [Your Website Name] are intended for personal, non-commercial use, unless otherwise specified.

❌ You may NOT:

  • Resell, redistribute, or share the files
  • Claim the work as your own
  • Upload our content to other platforms
  • Use it for commercial purposes without permission

✅ You MAY:

  • Use the tools for your personal growth and development
  • Print for personal use
  • Apply exercises and planners in your daily or wellness routine

Contact & Changes

  • Customer Support: For questions or help, reach out via email or live chat. Our support team is available 24/7 to assist you.
  • Policy Updates: We reserve the right to update this Shipping Policy at any time without prior notice. Continued use of our services means acceptance of any changes.

By placing an order with Scale Digital Hub, you agree to this Shipping Policy. Thank you for your trust—we aim to provide a seamless digital delivery experience.